Bridging the adherence gap: How can technology help people stay on their treatment?
Wednesday, October7
In person | Smart Design's Brooklyn studio
About the event
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At its core, adherence is a deeply human problem. We know following through with a treatment plan improves our health, but in the moment, taking that immediate next step isn't always easy. The root causes are complex—ranging from forgetfulness and fear of side effects to a lack of visible benefits and high costs. Yet, despite billions of dollars invested in digital health tools, smart devices, and patient support programs, the core statistic remains stubbornly unchanged: roughly 50% of patients still fail to take chronic medications as prescribed over the long term. With rapid shifts in consumer behavior and technology, healthcare companies have unprecedented opportunities to engage with patients.
Join Smart Design as we bring together experts from across the industry to explore how we can apply new technology to the messiness of everyday life and the healthcare system to drive real, lasting health outcomes.
Agenda
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Meet our experts
Gizem Demircioglu
With 10+ years of experience driving digital transformation, I am passionate about advancing healthcare and improving patient outcomes by moving multimodal data, predictive models, and agentic workflows out of theory and into production. Leveraging a background that spans academia, tech, and pharma; I am currently focused on designing innovative strategies to unlock AI and digital health capabilities in high-impact clinical and commercial settings.
Michael Hallsworth
I'm a leading figure in applied behavioral science, with two decades of experience in improving policies and products. I have led organizations and managed rapid growth across several countries for the last ten+ years.
My new book, The Hypocrisy Trap (MIT Press, 2025), shows how rethinking hypocrisy can improve our relationships, businesses and politics. I also co-wrote the book Behavioral Insights (MIT Press, 2020). My work has been published in places like the Journal of Public Economics, The Lancet, and Nature Human Behaviour. I'm a keynote speaker at major conferences and high-level seminars.
I have a PhD in behavioral economics from Imperial College London and I currently teach at the University of Pennsylvania. Previously I held positions at Princeton University and Columbia University, and I was Senior Policy Advisor in the Cabinet Office of the UK government.
Jon Grossman
jongrossman.com - break technology out of the lab, and into people's lives.
With a background in industrial design and UX, I help teams develop & execute on their product strategy.
Led design for a new team developing equipment and cafes at Chobani/La Colombe,
Led the Devices UX & ID team to advance healthcare at Verily (Alphabet),
Designed award winning products at frog in San Francisco, Munich, and Shanghai.
Getting to our studio


