Defining user research in the age of LLMs

Wednesday, November 5 | Smart Design's studio

About the event

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As AI increasingly integrates in the design process, how does primary human-centered research maintain its critical role? Join our Strategy Director, Cameron Hanson, and a panel of industry experts for a crucial conversation on ways to complement and contend with AI technologies.

The discussion will cover:

  • The most promising applications of GenAI and LLMs in user research today, as well as some of the biggest risks

  • What tasks should remain in the purview of human researchers to maintain ethical rigor and authentic human insight

  • How research teams can adapt their methodologies and skillsets without losing focus on the lived human experience. 

Agenda

5:30 PM: Doors open
6:00 — 7:00 PM: Panel discussion
7:00 — 7:30 PM: Networking

Register

Thank you for your interest in this event!
We have reached capacity and will not be accepting further registrations at this time.

Meet our speakers

Daniel Blatt Follow me on LinkedIn

Sr. Director, CX Research & Behavioral Science
Pfizer

Mikell Hyman Follow me on LinkedIn

Consumer Insights Lead
Ford Motor Co.

Reena Jana Follow me on LinkedIn

Head of Trust and Safety
Google’s AI Research & Standards

Cameron Hanson Follow me on LinkedIn

Strategy Director
Smart Design
Updated-directions 4.15.25

Getting to our studio

The easiest Navy Yard entrance is Sands Street (marked 1 on the map), as it is most direct from the subway. Please note that Cumberland Street (marked 2 on the map) will be closed for construction through March 2026.

Our entrance is between buildings 41 and 127 (our building). When you enter our building, open the interior door to access the elevator for the 3rd floor.

Please have your event confirmation email with you to show the guard attendant for entry. Let them know that you are here for a Smart Design event.

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